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Frequently asked questions
General
Refund for Withdrawal Due to Non-Delivery of Course
The student will be informed in writing of alternative study arrangements (if any). If the student decides to withdraw, the student is entitled to a refund of the full paid course fee.
Refund for Withdrawal with Notification 7 Days Prior to Course Date
The student is entitled to a refund of 100% of the paid course fee if the student sends a written notice of withdrawal at least 1 week before the actual Course start.
Refund for Withdrawal in Less Than 7 Days
Upon receipt of written notice of withdrawal, refund to the student is based on the following:
i. More than 7 days before the course commencement, a 100% refund of the paid course fee.
ii. Within 7 days before the course commencement, a 25% refund of the paid course fee.
iii. After the course commencement, no refund.
Transfer
Students who wish to transfer to another course within the studio will have to submit a written request. Students will be notified of the transfer outcome by seven (7) working days. For an approved transfer, the student will be deemed to have withdrawn from the initial course. The initial course sign up will be terminated and the student will have to reapply for the new course.
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